Transfer a domain to Kubana

Move a domain you registered elsewhere to Kubana, so you can manage it next to your other services. Transfers usually take 5 to 7 days.

Before you start

At your current registrar:

1. Unlock the domain. Turn off the registrar lock (also called transfer lock).
2. Turn off WHOIS privacy for now, so the transfer approval email can reach you.
3. Get the EPP code, also called the authorization code or transfer key.
4. Check that you can read the registrant email. You'll need to approve the transfer from it.

Start the transfer

1. Open Domains and the Transfer tab.
2. Enter the domain and choose Start transfer. Kubana shows the duration and total cost.
3. Paste the authorization code (EPP code).
4. Keep privacy on if you want it after the transfer. It's free.
5. Confirm. The cost is paid from your credit.

You'll get an email confirming the request. Approve the transfer from the registrant email when it arrives.

Follow the transfer

Open My domains → Transfers. Each transfer shows its status: pending, processing, completed, failed or cancelled.

If a transfer failed, the reason is shown under the domain. Fix the cause, for example by unlocking the domain or getting a fresh EPP code, then choose Retry. You can also Delete a failed transfer.

Common messages

Message	What to do
is not registered yet, so it can't be transferred	Nobody owns it. Register it instead.
This domain cannot be transferred	Check that it's unlocked and wasn't registered or transferred in the last 60 days. Many registries block transfers in that window. Contact your registrar if unsure.
Authorization code seems too short	Copy the full EPP code again from your current registrar.