Terms & Conditions
Last updated: December 2, 2025
These Terms & Conditions govern your use of Kubana Cloud services provided by Mirai Technologies Burundi. By creating an account or using our platform, you agree to these terms. For uptime commitments, see our <a href="/#faq">99.9% SLA FAQ</a>.
1. Definitions
- "User," "you," "your" – Any person or entity using Kubana Cloud.
- "Account" – Your registered identity on the Services.
- "Content" – Any data, files, or materials uploaded, stored, transmitted, or processed using our Services.
- "Mirai Technologies Burundi" – The company that owns and operates Kubana Cloud.
2. Eligibility
- You must be at least 18 years old or legally able to enter into binding contracts in your jurisdiction to use Kubana Cloud.
- Organizations must ensure that the person creating the account is authorized to bind the organization.
3. Use of the Services
You agree to:
- Use the Services only for lawful purposes.
- Comply with all applicable local, national, and international laws.
- Maintain accurate account information.
- Keep your login credentials secure and confidential.
You may not:
- Use the Services to host, store, or distribute malware, illegal content, or abusive materials.
- Interfere with or disrupt our network, servers, or security systems.
- Use Kubana Cloud for spam, phishing, or fraudulent activities.
- Reverse engineer, copy, or resell the platform without our permission.
4. Account Security
You are responsible for:
- All actions performed under your account.
- Maintaining strong passwords.
- Notifying us immediately of any unauthorized access.
We are not liable for any damages arising from compromised accounts.
5. Payment and Billing
- Pricing is available on kubana.cloud/pricing.
- Usage-based billing applies to compute, storage, databases, and other services.
- Payments may be made in USD or other currencies offered on the platform.
- Failure to pay may result in service suspension or data deletion.
- All fees are non-refundable unless required by law.
6. Service Availability
We aim to provide reliable service with a 99.9% uptime SLA on eligible services, but we do not guarantee 100% uptime.
We may:
- Perform scheduled maintenance.
- Make updates or improvements.
- Suspend service for security or operational reasons.
7. Data Ownership
- You retain full ownership of all Content you store on Kubana Cloud.
- By using the Services, you grant us the limited right to store, process, and transmit your Content as needed to operate the platform.
- We do not claim ownership of your Content nor sell your data.
8. Backups
Kubana Cloud provides optional automated backups on certain services.
However:
- You are ultimately responsible for your own data.
- We do not guarantee backup restoration unless included in your plan.
9. Prohibited Activities
You agree not to use Kubana Cloud for:
- Cyberattacks, DDoS, or hacking tools
- Hosting illegal or copyrighted content without permission
- Child exploitation or harmful content
- Money laundering or fraud
- Identity theft or impersonation
- Mining cryptocurrency without authorization (if prohibited by your plan)
Violation may result in suspension or termination without refund.
10. Termination
We may suspend or terminate your account if:
- You violate these Terms.
- You fail to pay invoices.
- You use the Services in a harmful or illegal manner.
You may close your account at any time.
11. Limitation of Liability
Kubana Cloud and Mirai Technologies Burundi are not liable for:
- Loss of profits or revenue
- Loss of data
- Downtime or service interruptions
- Damages caused by third-party actions, misuse, or user negligence
Our total liability is limited to the amount you paid us in the last 12 months.
12. Indemnification
You agree to defend, indemnify, and hold harmless Mirai Technologies Burundi against any claims, liabilities, losses, or damages arising from your use of the Services.
13. Changes to Terms
We may update these Terms at any time. Continued use of the Services means acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of Burundi, unless otherwise required by your jurisdiction.
