Top up your credit
Pay online, or by bank deposit, iHela or Lumicash with a proof of payment.
Add credit from the Credits page. The payment methods offered depend on your billing currency.
Pay online
- Open Credits and choose Top up credits.
- Pick an online payment method.
- Choose a preset amount or type your own, then Continue to payment.
- Complete the payment on the secure page that opens.
Minimum online top-up: USD 5 or RWF 1,000. BIF and RWF amounts must be whole numbers.
Pay by bank deposit or mobile money
Use this if you prefer a local bank or mobile money. Payments go to Mirai Technologies.
| Your billing currency | Where to pay |
|---|---|
| RWF | Bank of Kigali, RWF account 100279066671 or USD account 100279067481 |
| BIF and others | iHela 129765-01, or Lumicash 69 802 000 |
In Burundi you can also pay cash at our office, Rohero 2, Av. Kunkiko No 20, Monday to Friday, 9 AM to 5 PM. You get a receipt on site.
Then record the payment in Kubana:
- Open Credits → Top up credits and choose the manual method you used.
- Enter the amount you paid.
- Upload your proof of payment: a PNG, JPEG or PDF of the receipt, up to 5 MB.
- Choose Submit proof of payment.
Manual payments are reviewed
Your top-up shows as pending while we check the payment. You are notified when it is approved and the credit is added.
Check a top-up
The top-up history on the Credits page lists every payment with its status (pending, completed, failed or cancelled). You can filter it by status and date.
Copy someone else in
In Credits → Notifications you can add email addresses that should also receive top-up, completion and failure emails. Separate several addresses with commas or spaces.
Last updated 19 October 2026 · Something missing or wrong? Tell us